About the internship
Internship Type:
Full-timeStipend:
Rs. 12000 - 0 (Not Specified)Location:
Hyderabad, HyderabadDuration:
6 MonthInternship Start:
July 19, 2025 - November 30, -0001Description:
Job Title: Customer Support Intern
Location: Begumpet, Hyderabad (Work from Office)
Stipend: 15,000 per month
Internship Duration: 6 Months
Shift Timing: 11:00 AM - 9:00 PM
Joining: Immediate
Experience Required: Minimum 6 months of prior experience in customer support or tele-calling (preferred)
About Us
NNIIT is a fast-growing EdTech company based in Hyderabad. We're on a mission to deliver quality, personalized education to K-12 students through tech-enabled platforms and dedicated mentorship. Our goal is to make academic learning effective and engaging for every student.
Key Responsibilities
Manage inbound and outbound customer calls in a professional manner
Answer queries related to courses, admissions, and services offered
Maintain clear and accurate customer interaction records in CRM
Follow up with potential leads and ensure customer engagement
Coordinate with internal teams for resolution of issues
Collect feedback and contribute to service improvements
Ensure high levels of customer satisfaction and empathy in all interactions
Requirements
Minimum 6 months of experience in customer service or tele-calling (preferred)
Strong communication skills in English, Hindi, and Telugu
Good interpersonal and problem-solving skills
Basic computer knowledge and familiarity with MS Excel or Google Sheets
Willingness to work full-time from office, in the assigned 11 AM - 9 PM shift
Energetic, positive attitude with a customer-first approach
What We Offer
Competitive stipend of 15,000 per month
Hands-on experience in customer relationship management
Exposure to the EdTech industry and CRM tools
Supportive team culture and learning opportunities
Internship certificate on successful completion
Performance-based opportunity for full-time employment
Total Positions:
2Applicant Applied:
0Views:
8Industry:
OtherPosted Date:
July 19, 2025About the Company
Company Name:
NNIITCompany Description:
NNIIT is an amalgamation of both NEET & IIT. We have been an epitome of E-learning since inception and our dynamic platform creates effective academic learning programs for classes 6th to 12th along with an edge over the competitive exams for Joint Entrance Exams (JEE) and National Eligibility cum Entrance Test (NEET). The unlimited interactive tests help the students to master each chapter with great insight. NNIIT helps students to have an illustrative learning expedition for students to master each chapter thoroughly well and helps to crack competitive exams of IIT and NEET.\r\n\r\nAdditional information:Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of 500000 to 900000/year